Important information about Wave Financial and its use of Social Media:
Wave is not affiliated with Twitter, Instagram, or Facebook and has no control over and is not
responsible for how these and other third-party websites use the information you share. If you
participate in these or other social networking sites, you should be familiar with their respective
privacy/security policies, be knowledgeable about how account settings work, and be aware of
how user information can be displayed and used throughout the site. Please remember for your
own security, you should never communicate any personal or account information using these
Wave social media programmes may follow another user, share or provide hyperlinks to third
party content, “like/favourite” third-party content. Doing so is intended to provide additional
perspective and should not be construed as an endorsement for the operations, any services,
products, guidance, individuals, or points of view outside of Wave. Use of these sites is at
your own risk.
Information that is provided by Wave on its social media sites is for information purposes only
and should not be considered as investment advice or a recommendation to invest in any
particular security, strategy or investment product. Where specific advice is necessary or
appropriate, individuals should consult with a qualified tax advisor, legal advisor, CPA, Financial
Planner or Investment Manager pertaining to the individual situations.
Whenever a third-party posts content to Wave’s social media properties, this information
remains the responsibility of the party submitting the content and does not represent Wave’s
views. Posts by others that describe opinions, views or experiences may not be representative
or indicative of another’s personal experience.
Followers who have a business relationship with Wave or have other beneficial interest in
commenting are responsible for adhering to any restrictions for interacting online and any
obligations to disclose that relationship or interest in their posts.
Wave reserves the right to remove/moderate comments received from third parties and to
restrict users who don’t follow social media guidelines, have online pages containing offensive
content or serving as promotional sites, or for any other reason.
Please note that Wave Financial does not offer customer support via any social media channels.
If you qualify for support, please log in to Wave and indicate your issue to our chatbot, Mave.
Based on your chat you will be routed to a live agent. Free users are not eligible for live support
– if you require assistance please log in to Wave and select the help button in the bottom right
to get answers from our chatbot, Mave. To learn how support works at Wave, visit this link:
Social Media Guidelines
To keep social media communities useful for everyone, please keep the following guidelines in mind:
Stay relevant: Contribute to the discussion with information that would be of interest to your peers. Do not post advertisements.
Be respectful: Maintain a friendly environment. Do not post inappropriate or offensive material.
Avoid spam comments: users who continue to post the same information in comments repeatedly will be blocked.
Avoid investment specifics: Do not post personal information; account information; testimonials; investment advice; or recommendations about specific securities, products, or services. Such opinions and experiences may not apply to others and their individual situations.
Respect your own security and privacy: Do not send or post personal information or account information via social media.