We are Wave Financial Inc. (“Wave”), and we value your trust and respect your privacy.
Wave Payments is an invoicing platform for businesses. If you do not wish to receive your invoices through our platform, or if you notice any inaccuracies in your billing or payment information, you should contact the Wave user who sent you the invoice directly to let them know.
In order to provide our payments service, Wave and our service providers will collect, use, disclose or otherwise manage certain limited information about you or your business, including your name, the name of your company, billing address, invoice date and amount, and payment information. If you wish to make payments directly from a bank account, you will be asked to provide your account credentials (including username or account number and password). We will access your account to retrieve certain account information, including your account balance.
Wave may collect, use, store, or disclose this information:
- To process your payment of invoices, including tracking your payment to let your business partners (our users) know when their invoices have been paid when any amounts due have settled in their accounts;
- To provide you or business partner the option of storing your payment information for later or recurring use;
- To help better understand how our customers interact with our user interfaces and Services; and
- To comply with any laws, regulations, court orders, subpoenas or other legal processes or investigations, including to comply with anti-money laundering laws and other laws and rules that apply to us and to our service providers, and to protect ourselves and other individuals from harm.
We will never sell this information to third parties, and will only retain this information for the period necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law or regulation.
We use service providers to process payments made through Wave Payments. If you make a payment from your bank account, please note that:
In general, our service providers may maintain and process your information in the U.S. or other jurisdictions. In the event information is transferred to the U.S. or other foreign jurisdiction, it will be subject to the laws of that jurisdiction and may be disclosed to or accessed by the courts, law enforcement and governmental authorities in accordance with those laws. This information will only be used for the purposes described in this policy.
If you have any questions or comments, please contact our Privacy Officer at:
235 Carlaw Ave