Why junk removal professionals should send great invoices
You’ve seen it all – and you know no junk removal job is ever the same. Your customers may not realize it requires expertise and experience to safely move and properly dispose of items, so make sure your invoice captures all the details, while still being easy-to-understand so they know exactly what they are paying for.
Besides technical knowledge, you also supply great customer service, so your invoice should be as polished and professional as the work you provide, and add to your awesome reputation.
Once you've downloaded your free invoice template, you'll need to customize it to fit your specific business. Here are the 10 key things to include on your invoice:
- Title and Description: Name the project and briefly describe what type of work your client is being invoiced for.
- Company Details: Add your company name, address, phone number, and logo to the top-right corner.
- Customer Details: Under "Bill To", add your customer's name, address, and contact information.
- Invoice Number: Include a unique invoice number to help you track down this invoice in the future. You can format this based on sequence and customer. For example, if you're sending your very first customer their first invoice, the invoice number could be 001-001.
- Dates: Include the date when your invoice has been issued and the date when payment is due.
- Line Item: Add individual line items for each unique good or service you provided. For each line item, include a brief description, quantity, individual unit price, and total price.
- Subtotal: Add up the subtotal of your goods or services, before tax has been applied.
- Tax: Indicate the tax rate applied to the subtotal. This is legally required to provide on invoices, and your rate may differ depending on where you run your business.
- Total: Outline the total amount due from the customer, after tax.
- Notes: Include any additional info your customer should know, including terms of service and payment terms (for example, payments are due 30 days after the invoice has been issued).
- Look through our array of specially designed junk removal invoice templates and pick the one you like best
- Download the invoice template you have decided on in the format you use, such as Word, Excel, PDF, Google Docs, or Google Sheets. It’s easy to do – and it’s free!
- Add on your business name, address, phone number, and email address. If you offer specialty services – such as cleaning, or removal of dangerous substances, mention it here
- Insert your great junk removal company logo, website address, and any fun junk removal graphics you like to use
- Insert your customer’s name and up-to-date contact information
- Add on a unique invoice number and, if appropriate, a job number for ongoing, corporate or government customers
- Add the date of the invoice, and the payment due date
- Include a detailed list of your junk removal services, along with descriptions, and the hourly or flat rate you charge
- Include a list of any materials or supplies to be charged to the customer, with descriptions and costs for each
- If you include cleaning or repair services, add lines to include all the details. The template is easily customized to make sure you cover all the services you provided
- If you are including a discount for a high volume of work, for or an ongoing corporate or municipal client, add a line explaining the discount so your customer knows they are receiving a great price for your thorough, efficient service
- Calculate the total price, including all applicable taxes, and enter the total
- Include your payment terms, including your accepted methods of payment
- Why not add a personal note at the end to thank your customers for the business – especially if you’d like them to refer your junk removal services to their friends
- Save a copy – and give a copy to your customer
When is the right time to send an invoice to your junk removal customers?
For small jobs, most junk removal operators invoice upon completion, but if it’s a big job requiring special moving and disposal services, as well as many hours of labor, it’s appropriate to ask for a percentage of the cost up front, with the remainder when the job is finished.
If you are on retainer, or provide ongoing junk removal services to a corporate or municipal client, invoice at regular intervals to keep the revenue coming in.
Whatever payment time period you choose, make sure it’s clearly noted on each invoice, and clarify what portion of the final ‘cost’ has been paid to date.
Invoicing tips for junk removal professionals
Be courteous and patient
You are an expert at junk removal – and even if your customers think they are too – they’re not! Make sure you politely and patiently explain the necessary work and costs involved. If you are kind and honest, your customers will spread the word about your great work to their neighbours and friends.
Include a payment due date
A payment due date really can help you get paid promptly for your junk removal services. Having an established system in place also reinforces your professionalism.
Accept a variety of payment methods
Why not let your customers pay in the way that is most convenient for them – it can only help you get paid faster! Especially for large jobs, customers appreciate the ease of using an e-Transfer or direct bank deposit to pay your junk removal bill.
Send a proforma invoice before the job starts
If this is a big job, such as removing furniture and equipment from a large factory or building, let your customers know exactly how much it will cost, and all the work you need to do, by sending them a proforma invoice before you start work.