Changes to bank connections
Beginning January 1st, 2020, Wave users outside of the United States and Canada will no longer be able to connect bank or credit card accounts to Wave.
Frequently asked questions
Because of the complex and different requirements of financial institutions around the world, as well as limitations with the data aggregator Wave previously used to facilitate bank connections, we found that we were not able to provide a connection experience that met our standards for quality and consistency. As a result, we have decided to narrow our focus to North America, specifically the US and Canada.
This will allow us to deliver a higher quality bank connection experience while keeping our accounting and invoicing platforms free for all users worldwide.
Wave does not currently have plans to support bank connections outside of the United States and Canada.
Transactions from connected accounts will import up to December 31, 2019. Transactions after this date will not be imported.
In October, we communicated directly with all customers in affected regions who have actively used our accounting features in 2019. We will begin showing further messages and notifications in the application through the coming months.
Wave users outside of the US and Canada will still be able to add transactions manually and will continue to have access to all of Wave’s accounting features. Transactions can be imported in bulk using the statement upload tool, as well as our Google Sheets integration called Wave Connect.
There are no changes to the availability or functionality of any of Wave's other features. We know that Wave's free features offer incredible value to small business owners around the World. We'll continue to offer and improve our free invoicing and payments processing integration with Stripe in regions we currently support.
Right now, supporting bank connections outside of North America is not the right business decision for us. In order to ensure that we are able to make feature investments while keeping our accounting and invoicing platforms free for users worldwide, we will continue to focus on growing our business in North America through our paid services in that region.
This is a business decision Wave made independently.